Medical Manager

Tuesday, July 14, 2020

To apply, email your cover letter and resume to No phone calls or walk-ins please.


Responsible for caring for animals under the supervision of the Medical Director/Veterinarian. Performs daily care of all patients throughout the shelter, and those presenting for surgery. Maintains the medical department and institutes procedures and policies to reduce spread of disease. Trains shelter staff to utilize approved patient care protocols. Responsible for care of all surgical patients, ensuring all clinic staff members are adhering to proper pre-, peri- and post-operative care of patients. During training sessions, responsible for training participants in all aspects of patient care and efficient/safe clinic practices, maintaining a professional and friendly manner at all times


Works closely with Veterinarians, Shelter Director, CEO, vet techs, and other shelter staff ESSENTIAL JOB FUNCTIONS

· Maintain knowledge and ability to intake and release patients, including delivering post-operative instructions in a competent and friendly manner

· Know basic veterinary medical concepts

· Communicate in effective and professional manner with public, trainees, and all FOS staff members

· Represent FOS in a professional and courteous manner at all times

· Follow all written and verbally communicated departmental standard operating procedures

· Prepare patients for surgery, observing all clinic procedures, to enforce sterility and safety of patients

· Assist doctors and veterinary technicians with pre-, peri- and post-operative care of patients

· General duties in the operating room during surgery including assisting with movement of patients, inducing patients, recovery of patients, and general flow

· Able to monitor anesthesia, with a clear idea of abnormal conditions, and knowledge of emergency procedures

· Ensure highest quality of care for animals in the shelter

· Maintain a clean, organized, low-stress environment in all medical areas

· Ensure proper care of animals in our foster program and provide follow up with foster families

· Ensure prompt and accurate paperwork procedures are followed each day

· Able to respond appropriately during an emergency, able to take directions from a veterinarian and/or veterinary technician, and maintain competency in CPR procedures

· Able to perform math calculations to give animals needed medications using their weight.

· Able to help develop protocols for new programs.

Job Title: Medical Manager Department: Friends of Strays Inc. Salary/Pay Grade: Salary


2911 47th Ave N. St. Pete FL FLSA Exemption: Exempt Supervisor: Medical Director

· Train new veterinary technicians and assistants, new staff members, interns and trainees to utilize our patient care protocols

· Evaluate and develop medical staff training

· Solicit input and communicate updates regarding the clinic’s disease control protocols, surgical protocols, or other medical issues at regular meeting with Executive Director and Medical Director.

· Responsible for implementing complete medical protocol within all facilities

· Assist in the hiring and supervise medical staff, in conjunction with, Medical Director, Shelter Director, and CEO

· Maintain medical staff schedule with ability to fill in as needed.

· Complete inventory of medical supplies, and ensure that supplies are ordered as needed

· Establish and maintain a relationship with medical supply vendors

· Other assigned duties.


· 4 + years experience working as a technician or manager in a veterinary or shelter setting

· Must have a high school diploma

· CVT, RVT, LVT (preferred)

· Must speak fluent English

· Must be able to learn basic veterinary medical concepts, including but not limited to vaccine protocols and anesthetic risks

· Must also be able to communicate basic veterinary concepts to owners and be able to repeat information relayed by a veterinarian

· Will be asked to take medical histories for surgical rechecks, and exams.

· Will be asked to communicate with the public on a daily basis in a professional manner

· Must be proficient in venipuncture, IV catheter placement, and cystocentesis

· Experience in a high volume surgical setting is preferred

Animal Handling

· Must be able to identify characteristics of animal behavior (for example: aggressive or fearful behavior)

· Must be able to use appropriate safety equipment for fractious or feral animals (will train) – the use of safety equipment is mandatory

· Must possess excellent reflexes

· Should be able to identify own limitations and be willing to ask for help

· Must become proficient at animal restraint for various procedures

Physical Requirements

· Must be able to work standing or sitting for 8 or more hours

· Must be able to lift and carry up to 50 pounds repeatedly throughout the day with help

· Must be able to bend and kneel repeatedly

· Must be able to see fine detail in a variety of situations

· Must have good hearing including ability to distinguish changes in pitch

· Must have reasonable degree of agility to move through tightly cramped areas in various situations

· Must have acceptable sense of touch and smell

· Must have good range of motion in joints especially wrist, knees, elbows

· Must have good range of motion in your back for twisting etc.

· Must be able to work in potentially extreme environmental temperatures

· Must have acceptable sense of balance

· Must be able to work and reach on hands and knees

· Must be able to use a ladder and/or step stool

· Must possess excellent hand-eye coordination

· May be asked to move large oxygen tanks

· Must possess an acceptable degree of dexterity in hands and fingers

· Must have good vision, including peripheral vision, fine detail, distance, depth perception, and ability to focus

Emotional/Mental Requirements

· Must be able to work under stressful conditions and work efficiently and effectively under those conditions

· Must be able to respond quickly to a variety of medical situations (with training)

· Must be able to cope with death either due to surgical complication or euthanasia

· Ability to rapidly and accurately process information

· Ability to delegate tasks

· Ability to recognize a need for assistance and ask for help

· Ability to work independently and as part of team

· Ability to make decisions

· Ability to cope with frustrating situations and remain calm

Potential and Prolonged Exposures

· Prolonged exposure to various aqueous solutions, including but not limited to, dish

· soap, chlorhexidine, and spectra soap

· Prolonged exposure to isopropanol, hydrogen peroxide

· Potential exposure to formalin solution

· Potential/prolonged exposure to isoflurane gas

· Prolonged exposure to quaternary ammonium cleaners, bleach, and rescue cleaning products.

· Prolonged exposure to pressurized steam

· Potential exposure to sharps including needles and surgical blades

· Potential exposure to stray animals with zoonotic diseases.


Four or more years of experience in a veterinary clinic, veterinary hospital, and/or animal shelter or control facility. Candidate should be highly motivated, enthusiastic self-starter with a professional attitude.


Located in a shelter environment with high volume of stray intakes and spay/neuters. This position is scheduled for 5 days/week 8 hours a day or 4 days/week 10 hours a day, usually Monday through Sunday; however, the schedule can change and may sometimes require split shifts or evening hours to complete the job. Can include working some holidays or overtime depending on shelter’s needs. Candidate must be flexible with schedule changes and short notice overtime requests.


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